We recently hired someone to redo our floors in solid oak and ordered the materials through him as he said he could get us a good price. In person he seemed knowledgeable, polite and professional. That was 3 weeks ago.
He's been giving us the run-around ever since making excuses about having another urgent job, saying he's very ill, saying he'll come the following day and not showing up etc... He says he's had our materials for a week and a half but he's fodding us off about delivering it to us. I've been saying for 3-4 days I'll pick them up myself from his house but he's since stopped answering his phone and stopped responding to my texts.
I'm now starting to think he never acutally bought the stuff for us and just kept the money.
We found this guy through ratedpeople. He had no feedback, but kept leaving messages on my voice mail.
Today was the last day I've given him to deliver the materials to me and he of course hasn't showed up.
My question is this: What do I do next? What is the best way to go about getting my money back?
He's been giving us the run-around ever since making excuses about having another urgent job, saying he's very ill, saying he'll come the following day and not showing up etc... He says he's had our materials for a week and a half but he's fodding us off about delivering it to us. I've been saying for 3-4 days I'll pick them up myself from his house but he's since stopped answering his phone and stopped responding to my texts.
I'm now starting to think he never acutally bought the stuff for us and just kept the money.
We found this guy through ratedpeople. He had no feedback, but kept leaving messages on my voice mail.
Today was the last day I've given him to deliver the materials to me and he of course hasn't showed up.
My question is this: What do I do next? What is the best way to go about getting my money back?
