Alarm error Sterling 10

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Hi all!
Could any one answer me a question about a sterling 10 alarm system, when we moved in the alarm didn’t work so I checked inside the main box and the battery inside the had died so I replaced it with an identical new one thought this could of been the fault but no joy. the alarm system has always had 1.1 on the key panel and nothing works when I press the control panel buttons, Does any one know what this means?
Cheers Jamie
 

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1.1 could be the version number of the control panel.
Do you have the code number for the alarm ?
If so does the code do any thing ?
If the code does not work you could try a factory default of the control panel and then see if it works then.
This control panel is obsolete and no spare are available.
 
Hi, thanks for the reply.
None of the buttons do anything no beeps or anything, is there a way of favtory resetting the whole system? Cheers Jamie
 
You will need to down load engineers manual and follow the reset procedure.
Suggest you do this during the day and not on an evening.
 
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Cool will give it a go another day so I’m not hated by the neighbours and I’ve found the manual
 
Power it down fully ( battery and mains ) then repower mains first , if it doesn't reboot it's probably time to bin it ....
 

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