B and Q Kitchen

Joined
16 Oct 2007
Messages
22
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Location
Manchester
Country
United Kingdom
Hi All,

I have had my kitchen delivered from B and Q, one of the door panels has 4 missing wood plugs, I've tried to get them to deliver them but they are saying it will take 4-6 weeks

Is there anywhere I can buy some from? I don't want to wait 6 weeks for something as simple as a wood plug for a kitchen
 
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Jony - get yourself down to your local B&Q Warehouse (lot of choice in Manchester I would have thought) buy the door you want (they will have them in stock), take it home, carefully open the box, remove the items you want, carefully re-seal the box (hot glue gun or double sided tape), take the box back to B&Q Returns a couple of days later and say " you don't need this door after all"; you'll get your money back.
 
A good idea, but the kitchen I have is made to order, B and Q don't actually keep thenm in store..............any other ideas?
 
A good idea, but the kitchen I have is made to order, B and Q don't actually keep thenm in store..............any other ideas?

You might find the part you need is common.
Go to the store open a door then & have a look if it has the part get a new door pack, so you can open it with care.
If dosnt have the part looks like you will be waiting.
 
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Jony - describe these 'missing wood plugs" (some smart a**e on the forum is bound to say "how can he describe them when they're missing" & I'll say "open another door box"). A pic would be helpful. Are you sure that they aren't wooden dowels? What's the style name of your new kitchen?
 
The kitchen is a Clevendon, they could very well be dowels I am not sure what the difference would be?

I've just spoken to them now and they have managed to bring the delivery date forward to next week.

Not very happy though, I was waiting 8 weeks for the kitchen, and then the day it was delivered I was told there were parts missing which would take a further 6 weeks to arrive.

I know this site isn't for ranting so apologies, but many thanks for the quick responses

Cheers
 

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