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Professionally Installed Bathroom - Shower Leak and Swelling MDF
Hi all, best place I could find to post, sorry if it's wrong.
We had a new bathroom suite professionally installed in November 2020. It has a L-shaped bath with storage units under the wider end. These units are now swelling along with the bath panel. Swelling started less than a month after installation.
The swinging L-shaped shower screen's short end is mounted pretty much flush with the short end of the wide end of the bath, the _ of the L if you like. As such, water has been seeping under the seal and into the storage units, which themselves are jutting out at least 5mm unded the bath's rim. The shower screen adjustment is tight to the wall and cannot be set back anymore. I suspect the bath has been counter sunk slightly behind the tiles for a smart finish.
The water has swollen the MDF, both the storage unit and the side panel. Supplier tells me the units and side panel are splash proof not waterproof. Is this a fair argument?
The hinge end of the shower screen is also leaking, a tiny gap between the screen and the wall mounted component. I could fix this myself with clear silicon I guess but the damage has been done. The gap is enough for drips of water to have damaged the storage unit in another place.
Also, the bath has been mounted with the feet directly onto the floorboards, although these feet are near to but not over the joist, no timber battens have been used, also no timber frame, is this Ok?
In your opinion, do I have a case here for any complaint?
Thank you for reading.
Hi all, best place I could find to post, sorry if it's wrong.
We had a new bathroom suite professionally installed in November 2020. It has a L-shaped bath with storage units under the wider end. These units are now swelling along with the bath panel. Swelling started less than a month after installation.
The swinging L-shaped shower screen's short end is mounted pretty much flush with the short end of the wide end of the bath, the _ of the L if you like. As such, water has been seeping under the seal and into the storage units, which themselves are jutting out at least 5mm unded the bath's rim. The shower screen adjustment is tight to the wall and cannot be set back anymore. I suspect the bath has been counter sunk slightly behind the tiles for a smart finish.
The water has swollen the MDF, both the storage unit and the side panel. Supplier tells me the units and side panel are splash proof not waterproof. Is this a fair argument?
The hinge end of the shower screen is also leaking, a tiny gap between the screen and the wall mounted component. I could fix this myself with clear silicon I guess but the damage has been done. The gap is enough for drips of water to have damaged the storage unit in another place.
Also, the bath has been mounted with the feet directly onto the floorboards, although these feet are near to but not over the joist, no timber battens have been used, also no timber frame, is this Ok?
In your opinion, do I have a case here for any complaint?
Thank you for reading.
Attachments
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1 Screen End.JPEG234.8 KB · Views: 376
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2 Screen End.JPEG229 KB · Views: 336
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Bath.jpg252 KB · Views: 413
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Floor 2.jpg243 KB · Views: 316
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IMG_0461.JPEG207.1 KB · Views: 301
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IMG_0462.JPEG197.1 KB · Views: 302
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IMG_0464.JPEG327.7 KB · Views: 343
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IMG_0466.JPEG178.5 KB · Views: 320
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IMG_0467.JPEG187.9 KB · Views: 305
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IMG_0468.JPEG161.1 KB · Views: 378