Baxi duo Tec combi 28 he a not working with hive

[Jndrw]

I have a Baxi boiler which used to work with my hive but since a boiler service last year it no longer works with the hive. There is a “grassin” timer pre installed in the system but when I first installed the hive it worked perfectly. I have read potentially it’s because the boiler has been put on a program but I have since reset the boiler to clear all pre existing programs yet the boiler still no longer works with the hive. Any suggestion appreciated

 

[CBW]

It looks like it’s registered as in the heating led is lit on the boiler panel, so could be the diverter valve/motor

 

[Jndrw]

Sorry this picture is inaccurate the little green light your referring too on the boiler panel was only on because I pressed a manual one hour heat boost on the dial fitted to the boiler of which I have attached an image.
The little button on the left was pressed to boost the heat however it dosent come on when prompted with the hive

 

[CBW]

Ahh, apologies, that partly rules out the diverter and or motor. I also see from a reply on another thread you want to switch to constantly on, check this out: https://www.alertelectrical.com/media/productattachment/0/1936/SBDigi.pdf

 

[Jndrw]

Thanks I tried this however it still didn’t seem to work thanks anyway

 

[CBW]

So it’s the Hive that’s not bringing the heating on at all? Have you tried the override on the Hive receiver?

 

[Jndrw]

Not at all tried it all only the button on the boiler will bring it on

 

[CBW]

Then as per @ianmcd in the other thread you commented on, post a photo of the wiring at the boiler end please.

 

[Jndrw]

Ah I don’t have tools to remove the screws benath atm maybe the person who don’t the gas safe last year could of changed something?

 

[CBW]

Perhaps, or a loose connection?