Bell tamper and battery low

[craftycooky]

Hi,

Whilst away I received a notification from my alarm of a bell tamper and immediately after a bell battery low warning. It’s a Texecom Premier Elite 64

Neighbours were there and there was no tamper.

Unarmed and rearmed.

Ok for 6 days then exactly the same again.

On returning home there are no errors on the keypad, guess the tamper was reset when using the app. The log shows the tamper, nothing about the low battery.

Any ideas what this could be or what needs to be done.

Thanks

Dave

 

[bernardgreen]

It would help to know which make and model of alarm you have

 

[craftycooky]

Sorry, it a Texecom premier elite 64

 

[sparkymarka]

Hardwired or wireless bell box ?
Plus how old is it ?

 

[Europlex]

I would go with the bell tamper message, the battery does not last for ever, so ladders and notebook out, get the battery details and replace soonest or you will have a problem at the most inconvenient time .

Don't do this at your own peril. NOISE.

 

[craftycooky]

Hi,
It’s wireless and installed Feb this year.
Other than installation test the sounder has not gone off except for these occasions.
Battery low and tamper is in the logs, but nothing on wireless keypad when arming.
Thanks
Dave

 

[Handymanjo]

Are the comfort LED'S turn on the bell box ?
If yes this could have drained the battery life !

 

[craftycooky]

Comfort LEDs are off

 

[sparkymarka]

You can get one or two faulty batteries and it will drag the unit down...

 

[Handymanjo]

Replace all 8 batteries in bell box
8 x 1.5v AA Lithium batteries

 

[craftycooky]

I understand that one or more of the batteries could be duff, even though they really shouldn't be after such a short time after installation.
The low battery warning came up after the alarm went off straight the bell tamper, which i tend to get as the current drain due to the alarm would lower the voltage and could lead to the battery warning.
I can change the batteries easily.
But I still do not get get what caused the random 2 tamper alarms a week apart.
Dave

 

[secureiam]

nothing is truly random.

bell tampers not properly secured, bell box not properly fitted to the wall, seen some wireless devices show tamper if they get hot.

 

[Handymanjo]

Replace all batteries, while up ladder adjust microswitch on bell box.
Make a note when you changed batteries and see if same occurs a few months down the line.

 

[sparkymarka]

If you have a multimeter ....out of interest see what each of the batteries have left in them ....

 

[craftycooky]

If you have a multimeter ....out of interest see what each of the batteries have left in them ....

Each cell is measuring 1.76v without load.