Blocked Drain Query

18 Feb 2019
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United Kingdom
We have a downstairs loo, both the toilet and basin empty slowly. When you flush the bowl fills and takes about 10-15 minutes to go.

I have used buckets of water, a plunger and a drain snake on the toilet and that did nothing.

Today I opened up the drain which is about a metre from our front door (Loo is about 3 metres inside the front door). Floating on the water was about a 30cm deep layer of what I assume is the flushable (apparently not) toilet wipes we use for our toddler.

The toilet now empties a little quicker, by about a minute. The outside drain is still full of dirty water. Full as in almost to the top. I assume this should not be full? A quick prod with a stick suggest the bottom is about a metre or so down under the water.

So should this be empty? And what should I do next? Other than ditch flushable wipes which we will from now on.
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Thought as much.

No, no rods. Assume this is a call a plumber job then?
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Thanks for the link! Looks exactly like my issue. Will get something booked. Cheers for the help!

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