fit a new motor, should fix your problem.
Ok thanks - progress. I took the actuator off and the valve moves easily with my fingers.
I re-fitted the actuator and then turned the heating on - no noise.
I turned the hot water on and the other valve/actuator makes a definite click/noise both turning on and turning off.
So do I conclude the actuator is dead? It definitely has power.
So, without turning the heating on and HW off - does the boiler come on and the radiators heat up?
A guy 3 miles from me is selling an exact brand new honeywell replacement for £60 (using the model/part number on the actuator's outer casing), so I'm going to go and get it now, fit it and see how I get on then...
There is. The motor is operated to open the valve. It works via geared connection so whilst the motor spins fairly quickly it's not unusual for the valve to take up to 8 to 10 seconds or so to open fully, so it's inaudible. The motor remains powered all of the time the valve is open in order to hold it open, and it 'stalls' when the valve mechanism reaches the limit of its travel. When the valve closes, power is removed from the motor and a spring pulls the valve closed in a couple of seconds. As a result of the gearing, and the forces generated by the spring, the motor is spinning approximately 5 times faster in reverse to close, than when it opens. Therefore you hear it.when it switches off I can actually hear the actuator turning. I don't understand why I don't hear it turning when switching on but maybe there is a simple explanation for that.
There is. The motor is operated to open the valve. It works via geared connection so whilst the motor spins fairly quickly it's not unusual for the valve to take up to 8 to 10 seconds or so to open fully, so it's inaudible. The motor remains powered all of the time the valve is open in order to hold it open, and it 'stalls' when the valve mechanism reaches the limit of its travel. When the valve closes, power is removed from the motor and a spring pulls the valve closed in a couple of seconds. As a result of the gearing, and the forces generated by the spring, the motor is spinning approximately 5 times faster in reverse to close, than when it opens. Therefore you hear it.
I'm not quite 100% on how that failed actuator was keeping the heating on all the time though...
As it was jammed, your wall thermostat was having no effect and the actuator was just constantly calling for heat. It might be worth your while keeping the old removed actuator, opening it up, greasing the moving parts with high melting point grease, then reassembling and testing it to check if it works. If it does, you then have a ready to install spare actuator for next time one fails.
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