Boiler quote with only pictures

[rhinosaw]

Looks like the new way to give a boiler quote is by submitting images to the installer and he would then email a price.
So , a picture of the old boiler, outside wall with existing flue and airing cupboard, if appropriate.
Just wondered what the regulars thought about doing a quote this way?
Thanks

 

[Iamchamps]

Is it someone who lives quite far? Probably wanted to see if it’s worth their time without having to actually come round. I don’t blame as I usually get multiple quotes so that always means there’s a few who won’t get to do the work and if you multiple that by a lot of houses that’s a lot of wasted time.

 

[Gasguru]

Does the company start with a B ?
Check the small print...there are significant clauses to cover all the extras that won't be found with this method of quoting.

 

[ianmcd]

why not just get some quotes from recommended local installers, I for one would never quote via photos

 

[rhinosaw]

Ok, those r all fair comments but has had good online reviews.........if that means anything.
Also the quote has said that I may need a condensate pump, I know what the condensate pipe is but under what circumstances would u need a pump
Thanks

 

[denso13]

I know what the condensate pipe is but under what circumstances would u need a pump

If there is no natural fall to a drain or the outside, e.g. it has to go "up and over". It may just be standard terms, a "just in case", if they are not visiting to quote.

 

[rhinosaw]

Ok thanks, it will just go from the boiler down and connect to a soil pipe a couple of feet away.

 

[Gasguru]

Customers are in no position to evaluate whether an installation is safe and in accordance with regulations...they can only review whether the installer was courteous etc.