Boost button not working, electric immersion tank

Honestly, I don't want you to think that I am making this up as I go along.....I have the wires exposed and I am testing accross them with needle testers and getting a steady reading for more than 5 seconds.
 
I'm quite sure that standard tollerance is 220-240v......so I'm not a million miles out. Also this isn't the best meter in the world and I'm testing on a plug terminal rather than in the socket.

We can assume that the ring main is the right voltage and the meter is reading within 10-20v.

I just can't figure out why the switch supply is so low though........160(odd) is a long way off 240.
 

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