Hello, I am new to this site and i am a complete novice to central heating so please bear with me! 
Last week i had British Gas to fit my new gas central heating. The other one has apparently been in my house for the past 25 years.
We have purchased a Greenstar 30Si Wall Hung RSF Gas Fired Condensing Combination Bolier.
My old system was an old council huge cylinder.
The reason why we wanted new heating was because even in milder weather we would have to switch the temp upto at least 25 degrees to get any heat. This has been the same for the past 6 years with huge gas bills.
We would have to bleed the radiators probably every 3 months or so a few cracklings in the radiators would become apparent around 2-3 times yearly.
We wanted to update the system incase we need to sell up as well as an investment/ including having the right documents for the homebuyers pack that comes into effect next year 07
The trouble arose after the completion finished was when i got up the next morning there was a leak somewhere in the bathroom. My wallpaper was wet. B.G. came the same day which was good and said that the installation team damaged a pipe when they fitted the system. Apparently they mistook an old heating pipe for a cold water pipe. The engineer who came regarding the leak didn't switch the cold water mains that very day and when he went to cut and cap off the pipe i had water gushing through my ceiling onto my new hard wood flooring in the kitchen!
Whats more annoying than anything now is when the heating comes on in the morning its waking everyone up because of the constant knocking on the all of the radiators. We might have had a few crackles before around 2-3 times a year but now its hard banging everytime the heating comes on and lasts for around an hour by this time everyone has already got up with annoyance! If the temp dips it starts up again banging. Im dreading the real cold weather as i im worried we won't get any sleep. I told the guy who came to sell a boiler to me from B.G originally with my concerns at the very beginning and said the crackling that happens 2-3 times yearly would go. Now i have this constant banging. I have new trv's fitted so when the installation teams manager came yesterday he said it can't be trapped air and it may be expansion of the pipes. What now please any ideas?
Oh before i sign off B.G. said i would have to clean my own damaged carpet and forward the bill on to them and that someone would come and glue down the damaged wallpaper even though its all stained! Not a happy camper at the cost of £3,844.00
Last week i had British Gas to fit my new gas central heating. The other one has apparently been in my house for the past 25 years.
We have purchased a Greenstar 30Si Wall Hung RSF Gas Fired Condensing Combination Bolier.
My old system was an old council huge cylinder.
The reason why we wanted new heating was because even in milder weather we would have to switch the temp upto at least 25 degrees to get any heat. This has been the same for the past 6 years with huge gas bills.
We would have to bleed the radiators probably every 3 months or so a few cracklings in the radiators would become apparent around 2-3 times yearly.
We wanted to update the system incase we need to sell up as well as an investment/ including having the right documents for the homebuyers pack that comes into effect next year 07
The trouble arose after the completion finished was when i got up the next morning there was a leak somewhere in the bathroom. My wallpaper was wet. B.G. came the same day which was good and said that the installation team damaged a pipe when they fitted the system. Apparently they mistook an old heating pipe for a cold water pipe. The engineer who came regarding the leak didn't switch the cold water mains that very day and when he went to cut and cap off the pipe i had water gushing through my ceiling onto my new hard wood flooring in the kitchen!
Whats more annoying than anything now is when the heating comes on in the morning its waking everyone up because of the constant knocking on the all of the radiators. We might have had a few crackles before around 2-3 times a year but now its hard banging everytime the heating comes on and lasts for around an hour by this time everyone has already got up with annoyance! If the temp dips it starts up again banging. Im dreading the real cold weather as i im worried we won't get any sleep. I told the guy who came to sell a boiler to me from B.G originally with my concerns at the very beginning and said the crackling that happens 2-3 times yearly would go. Now i have this constant banging. I have new trv's fitted so when the installation teams manager came yesterday he said it can't be trapped air and it may be expansion of the pipes. What now please any ideas?
Oh before i sign off B.G. said i would have to clean my own damaged carpet and forward the bill on to them and that someone would come and glue down the damaged wallpaper even though its all stained! Not a happy camper at the cost of £3,844.00
