britony t2 water heater

[niterider]

i have a britony t2 water heater but the temp has dropped.
i thought it was the diaphram that needed replacing but the engineer said its a faulty gas valve which is not firing up.
hes asked me to purchase a gas valve and water section.
does that make sense?
does anyone know where i could purchase these parts?
thanks inadvance

 

[Hot&Cold]

When did you last have your diaphragm exchanged ?.
Great water heaters but need a specialist for repairs and servicing,needs more than a fga poker

 

[niterider]

its been atleast 3 years
should i get another opinion?

 

[flameport]

hes asked me to purchase a gas valve and water section.
does that make sense?

No. Beware persons who ask the customer to buy the parts.

Reasons for that include:
- they don't know where to buy them
- they don't want any responsibility for when the repair doesn't work
- it's some kind of tax avoidance deal.

 

[niterider]

That does make sense.
Suppose I'll have to get a second opinion.
Its just past 1am...I can't sleep. I have a young family and really need the hot water.
Any advice is much appreciated.

 

[ianmcd]

where in the UK are you located ?

 

[niterider]

Halifax, west yorkshire

 

[ianmcd]

try these numbers and see who they recommend for your area, they will have approved repairers and might do a fixed price repair.

 

[niterider]

Dont think you attached any numbers

 

[ianmcd]

Dont think you attached any numbers

sorry my bad , here is the link for the numbers, a very easy reapair for someone who knows what they are doing .
https://www.freeber.co.uk/free-phon...aury_6981_technical-support-customer-services

 

[heatservice]

It could be the nylon cam is not located correctly on the gas tap spindle, they can easily do this if someone is a bit heavy handed when rotating the control knob from the ignition to the ON position.