Broken MultiPoint gearbox

26 Feb 2016
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United Kingdom
Hi Guys,

I've got a problem with our front UPVC door.

The mutli-point lock is engaged and the door is "locked" but the spindle "bar" where the door handles connect to the gearbox is damaged (it's one solid bar, not a split "bar" type).

Such that when you try to unlock the door the handle goes up and down but it is totally "slack".
Nothing within the mechanism is engaged at all.

Having removed the handle i can see that the part on the gearbox where the "spindle" goes through has partially disintegrated.

That "hole" is now wider than it should be and it's appears the bar is just slipping around which means it won't engage with the shoot bolts, claws, etc).

As the door is locked / closed and the handle won't engage the mechanism i can't get at the front edge of the door to take it apart and remove the unit and replace it.

Is there any other way i can get the door open and replace without having to butcher the door?

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Can you remove the hinge pins and then remove the door?
Can you remove the hinge pins and then remove the door?

Haven't tried that yet.
It's an "anti-lift" door with shoot bolts top and bottom + claws.
I suspect not but it's on my "to try" list.
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Just as an update.
I did manage to get it to release although it took a few hours and cost me some blood.
The part where the spindle goes through came out in 4 parts when i removed the gearbox from the door.
I've even managed to source the same gearbox, which is a surprise after 10 years so it was an easy fix once i got it open.

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