Hi guys, not sure if this is the correct forum for this but I think it's the best start.
We have an overhead line (I'm assuming a BT one) attached to our house. We had new windows installed yesterday which has 'unearthed' the dangling down wire from its resting place (which was originally painted into the wall).
As we don't use this connection (we have a Virgin Cable running into the house from a junction box on the outside of the house) what do I do with this line? Although the fitters have tidied it up a bit, it still looks very untidy dangling down the side of the house.
Basically can I cut off the dangling down section from the box attached to my house or is there something else I should do (like contact BT and ask them to remove it - if so, is this chargable)?
Thanks
We have an overhead line (I'm assuming a BT one) attached to our house. We had new windows installed yesterday which has 'unearthed' the dangling down wire from its resting place (which was originally painted into the wall).
As we don't use this connection (we have a Virgin Cable running into the house from a junction box on the outside of the house) what do I do with this line? Although the fitters have tidied it up a bit, it still looks very untidy dangling down the side of the house.
Basically can I cut off the dangling down section from the box attached to my house or is there something else I should do (like contact BT and ask them to remove it - if so, is this chargable)?
Thanks