Byron BY102 wireless bell broken after a month's use

[cerclebois]

Yes, I say broken, but for littlest of things. My wife and I are in our eighties, so our strength is waning, and after a short time found that the push was hard. My ever useful son-i-l came round, took off the cover to find water had got in, damaging it. We think it has ruined not only the push but also the remote chime unit.

I intend to take it back to the seller, but would like to have your thoughts how the ingress of water may have happened; there is nothing obvious and everything is a snug fit. is it down to bad quality control, and should we better off with another brand. We want to remain 'wireless' for the chime unit's portability. We also chose our unit because of plug-through.

 

[chivers67]

I have virtually the same Unit and it's been trouble free. Is your front door exposed to the elements? Mine is under a old type concrete canopy though.

 

[ericmark]

I bought a three wireless door bells from Lidi, idea is all bells programmed to same switch so rings in living room, kitchen, and landing. As a result three door pushes, the first one got water in, dried it and filled with petroleum jelly to stop a repeat, however filled again and would ring door bell when no one there, so replaced push with spare, never had a problem since, OK the seal did have a smear of petroleum jelly as only replaced front not back, but no problems since, it seems just pot luck if they leak or not.

 

[cerclebois]

@chivers67 Bell is on lockable porch, and front of house faces westerly.

 

[securespark]

On or in?

 

[cerclebois]

On. There'd be little point of a bell push or the inside of a locked porch door.