Hi - please please I need some advice. Four weeks ago I had a service on my boiler done under my Homecare agreement with British Gas and they disconnected my boiler because it was spilling. Two weeks later (BG not having done anything - supplied estimate for new boiler etc) I contracted a Gas Safe Engineer to fit a new boiler and flue having had several estimates. All the estimates quoted for the same boiler which is a Worcester 40CDi condensing boiler.
The engineer fitted the boiler quickly but then said he couldn't commission it because the gas pressure is too low. Another week later and Southern Gas has replaced my meter - placing it outside my garage and put new a new pipe up to the boiler and halfway down my drive (yes they have dug my driveway up!) They said the old pipe was too narrow, but the pipe they have replaced it with seems to be only one millimeter wider - I have measured it against the old piping. My Engineer returned and said that the gas pressure is still too low and he can't commission the boiler. I keep getting told that I am lucky they haven't cut me off.
I am feeling a bit desperate now and really don't know what to do. I have paid £4.5K and still don't have a commissioned boiler. Should I ask a different Gas Safe engineer to give a second opinion?
Could someone give some advice
Thanks
Gill
The engineer fitted the boiler quickly but then said he couldn't commission it because the gas pressure is too low. Another week later and Southern Gas has replaced my meter - placing it outside my garage and put new a new pipe up to the boiler and halfway down my drive (yes they have dug my driveway up!) They said the old pipe was too narrow, but the pipe they have replaced it with seems to be only one millimeter wider - I have measured it against the old piping. My Engineer returned and said that the gas pressure is still too low and he can't commission the boiler. I keep getting told that I am lucky they haven't cut me off.
I am feeling a bit desperate now and really don't know what to do. I have paid £4.5K and still don't have a commissioned boiler. Should I ask a different Gas Safe engineer to give a second opinion?
Could someone give some advice
Thanks
Gill