Hi all,
My heating stopped working on Friday so I called in British Gas as I have Home Care 400.
The engineer seems to think that some fibre glass has made it's way into the system, via the storage tank in the loft. He tells me that this is somehow blocking up the system and that there's no way he can fix it - he has replaced the pump but the hot water is not being circulated around the system. Bottom line is that I'm told I need a new boiler and, potentially, new pipework too. He stated a figure starting at £3000 for the work but likely to be far higher.
I'm a bit concerned about the advice, as the hot water is working just fine - it's only the central heating that's at fault. I asked about 'flushing' the system (as I've heard it mentioned on this forum now and again) and he told me that a) it would cost around £1000 for him to do and b) it would unlikely resolve the 'blockage'
Now it's not that I don't trust the engineer - his work is entirely covered by my Home Services package so it's not like spending time on this is earning him money. However, I wasn't entirely convinced by his argument that I need a whole new central heating system fitted or his explanation of why the hot water still works.
I'd really appreciate some opinions. I'd also happily discuss paying for someone to come out, have a look and offer a second opinion, if that's appropriate behaviour on this forum. I'm based in Hampton, Middlesex.
Many thanks in advance for your thoughts.
Regards,
mroshaw
My heating stopped working on Friday so I called in British Gas as I have Home Care 400.
The engineer seems to think that some fibre glass has made it's way into the system, via the storage tank in the loft. He tells me that this is somehow blocking up the system and that there's no way he can fix it - he has replaced the pump but the hot water is not being circulated around the system. Bottom line is that I'm told I need a new boiler and, potentially, new pipework too. He stated a figure starting at £3000 for the work but likely to be far higher.
I'm a bit concerned about the advice, as the hot water is working just fine - it's only the central heating that's at fault. I asked about 'flushing' the system (as I've heard it mentioned on this forum now and again) and he told me that a) it would cost around £1000 for him to do and b) it would unlikely resolve the 'blockage'
Now it's not that I don't trust the engineer - his work is entirely covered by my Home Services package so it's not like spending time on this is earning him money. However, I wasn't entirely convinced by his argument that I need a whole new central heating system fitted or his explanation of why the hot water still works.
I'd really appreciate some opinions. I'd also happily discuss paying for someone to come out, have a look and offer a second opinion, if that's appropriate behaviour on this forum. I'm based in Hampton, Middlesex.
Many thanks in advance for your thoughts.
Regards,
mroshaw