Clumsy Fibre Install damaged wall

[Larry1990]

Not even trying. Any half decent openreach guy would have squirted the rest of the cartridge in there!

 

[justigator]

OP's pic looks about as good as the mess made by the Virgin Media "engineers" who butchered my last house a few years ago. No problem though: compared to the squiffy internal box they fitted, at least I didn't have to look at it every day. Where do they find these morons?

 

[HenryGregory]

An update...
I did actually contact EE about this in the end as I needed to speak to them about some discrepancies with the bill.
They took it really seriously and forwarded it to Open Reach's insurers - a little bit extreme but there we go. The insurers have asked me to complete a form but it asks if I have already got quotes. I can't really go and get quotes for something like this as it is not the biggest disaster in the world, so I am not really sure what to go back to them with as this is not really something I would need to get a building company in to resolve. Just the cost of materials should do the job.

 

[conny]

Just tell them no because local builders say it is too small a job for them to give a fair price.
They can't refuse to honour their agreement with EE because you can't get other quotes for a perfectly sound reason.

 

[Ltnman]

Cable should have been a drip U bend so the entry is from below.

 

[Diver Fred]

Why would you not call open reach to come back and sort it?

I did.

OpenReach fitted the external box before their appointment date; I complained in writing and they came back and refitted the external fibre where I wanted it.
My house has an Ant problem in the wall cavity where the existing copper cable goes through the wall - I've sealed the hole with silicon several times but the ants just dig it out every time. So the Fibre installation is moving the point of entry to the first floor.

 

[Millwright]

This is another modern day example of the over use of the word 'engineer'.

 

[AdFromEssex]

Just stumbled across this thread.

Here’s the City Fibre effort:

Nowhere near as bad as the OP’s but hurting my OCD.