Concrete window sill installed - poor finish

Joined
12 Jul 2016
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United Kingdom
Just had a new window sill installed.

It doesn't look great (see photos):
- Not cut clean or straight at right hand ride
- Mortar got cracks in it already
- other mortar looks messy

Do you think it's reasonable for me to complain about these issues to the builder?

If so, what should I ask them to do to improve it, especially the way it has been cut?

Reason I ask is because it's a friend of the family who got some of his builders to do the work and it always makes me feel like he is doing us a favour, even though we pay for the work. His company normally does much bigger projects.

Good to get others thoughts on this.

Thanks
 

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