A-ha! Believe me, I've been through the Trustpilot reviews and came to the same conclusion. I suspect all fake reviews except the 1* ones.Their address is
Victoria Street 2 Victoria Square
AL1 3TF
St Albans
United Kingdom
According to their Trust Pilot page- I suspect that is nothing more than the modern equivalent of a PO box- there are hundreds of other firms listed at that address.
LightingO is rated "Great" with 4 / 5 on Trustpilot
Do you agree with LightingO's TrustScore? Voice your opinion today and hear what 235 customers have already said.uk.trustpilot.com
Someone, just left the following review
Looking at their replies to complaints, from those that I saw, they seem to consist of "but we sent you a gazillion emails"
They currently have about 65% 5 star reviews and the rest are 1 star reviews.
One person complained that she was advised that she had to ship the faulty item back to China
LightingO is rated "Great" with 4 / 5 on Trustpilot
Do you agree with LightingO's TrustScore? Voice your opinion today and hear what 235 customers have already said.uk.trustpilot.com
I suspect that they based in China- It would help if the OP mentioned who received the online payment.
The seem to have reported my review for investigation and so not visible currently.