I own a new house (less than 2 years old) with a condenser gas central heating system.
I have just had the radiators in the bathrooms replaced with heated towel rails. Upon draining the old radiators the plumber found the contents to be black and lumpy and very smelly.
He has advised a full pump clean out as this debris will destroy the boiler.
He also claimed that this problem is quite common on new houses as they don't flush the system properly at installation.
He has quoted £350 for the whole job and he is one of the few plumbers in our area that has the equipment to do the job properly.
It all seems pretty reasonable but am I being taken for ride here. The contents of the radiator were foul and I don't want the expense and hassle of bigger probelms down the line. I am amazed that such a new system should have such a large problem. I am entitled to complain to the builders?
I have just had the radiators in the bathrooms replaced with heated towel rails. Upon draining the old radiators the plumber found the contents to be black and lumpy and very smelly.
He has advised a full pump clean out as this debris will destroy the boiler.
He also claimed that this problem is quite common on new houses as they don't flush the system properly at installation.
He has quoted £350 for the whole job and he is one of the few plumbers in our area that has the equipment to do the job properly.
It all seems pretty reasonable but am I being taken for ride here. The contents of the radiator were foul and I don't want the expense and hassle of bigger probelms down the line. I am amazed that such a new system should have such a large problem. I am entitled to complain to the builders?