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dell dimension 4500s drive problems

Discussion in 'Software' started by Groovejet, 21 Oct 2013.

  1. Groovejet

    Groovejet

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    I've got a old dell dimension that I want to use for work related stuff.
    I thought the dvd drive was broke but after many hours of messing with it I think its to do with the drivers.

    I can't find anything in "my computer" about the drive as if its not connected.
    And no dvd driver

    In the set up when I start the pc I press the F? key and on primary drive 1,sec drive 0, and sec drive 1 it says unknown.
    Primary drive 0 is hard drive.

    Also its set to boot from hard drive.

    The jumper on dvd is set to slave

    The dvd is a sm332
    HD Barracuda 7200.7. 40gb
    And its running XP home
    My aim is to install win7 and upgrade memory

    Any advice welcome
    [/quote]
     
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  3. charles5001

    charles5001

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    • Thanks Thanks x 1
  4. Groovejet

    Groovejet

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    Ive done what you advised and typed in service tag which is 4 no's and one leter and it comes up with
    Optiplex 486 le and not dell dimension 4500s like ive got???
     
  5. charles5001

    charles5001

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    Hi,

    I'm not convinced its a driver problem as the DVD drive should be using a standard SCSI/IDE interface - normally you don't need a driver for this.

    Regardless, the Dell web page for drivers for your computer is here:

    ftp://ftp.dell.com/Pages/Drivers/dimension-4500.html

    There is a firmware update for your DVD drive in the section called 'Removable Storage - Firmware'

    Cheers
     
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  7. Groovejet

    Groovejet

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    its asking to write a logo/image to floppy disk?
    Who uses floppys these days

    Is there another way?
    If not i'll have to hunt down a disk!

    Thanx for your help charles5001
     
  8. CylonRaider

    CylonRaider

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    Test out hardware by (temporarily) removing Microsoft from the equation.

    Boot a Live DVD
     
  9. Groovejet

    Groovejet

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    it must be a drive problem.
    I looked in Hardware and the drive SM322B appeared, still couldnt do **** with it, but then the next time i boot up its not in bios or Hardware, weird ??
     
  10. charles5001

    charles5001

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    time to buy another one?
     
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