Eurosec CP8L " Call engineer " Message keeps being displayed

[JimmyB1960]

Hi There

i'm a newbie here so apologies if this is the wrong thread. I had an alarm system installed 7 years ago when I built my house. I cannot find the local alarm company - must be out of business. My alarm went off at 3 am one night and I cut power to it as the key fobs or code did not work. After trial and error I discovered a battery error.

I have had to replace the large battery for my alarm system (Yucel) and done a test. Everything seems ok. But my Eurosec CP8L panel keeps showing me "call engineer" when I try to set entry and exit codes with the fob/code . Do I need an engineer code to remove this? If so where can I get one?

Ideally I just want to use the fobs to enter exit and set a part code to disable upstairs PIRs at night. I have downloaded the manual.

Any advice would be really helpful.

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[sparkymarka]

Not a cpl with fobs ! It's probably a CPX panel same as gardtec 490 panel it may have been programmed for engineer reset , or even worse engineer locked
It needs defaulting to find out ..
Worse case new pcb

 

[JimmyB1960]

Thanks sparkymarks. I think your right it looks same as the gardtec panel. Can I set it to default myself? If so how?

It seems to work ok for entry exit though. Despite showing call engineer.

I had ADT call out yesterday but they only wanted to sell me a new panel and a yearly monitoring contract for 500. They didn't want to reset or replace it.

 

[sparkymarka]

Pm me for further assistance

 

[The Pars]

Opening the panel has tripped the tamper and your panel must be on Tamper Engineer reset.