I had EWI installed on my house last month and although there were a few minor issues during install it looked good and was completed without problem.
Yesterday I was in the back bedroom and noticed a small drip of water running down the window coming from above the top of the frame. A little later this had got larger and I was developing a puddle on my window cill.
Having looked around the outside of the window there isn't anywhere for the water to get in and to my untrained eye it looks like the only possible entry point is at the top of the insulation. The would mean water running behind the plastic top trim then down behind the boards and into the window.
The company are sending a surveyor out on Wednesday to look at it. Is there anything I should be insisting that they do to fix the problem?
I haven't paid the final instalment yet so hopefully they should behave themselves.
Yesterday I was in the back bedroom and noticed a small drip of water running down the window coming from above the top of the frame. A little later this had got larger and I was developing a puddle on my window cill.
Having looked around the outside of the window there isn't anywhere for the water to get in and to my untrained eye it looks like the only possible entry point is at the top of the insulation. The would mean water running behind the plastic top trim then down behind the boards and into the window.
The company are sending a surveyor out on Wednesday to look at it. Is there anything I should be insisting that they do to fix the problem?
I haven't paid the final instalment yet so hopefully they should behave themselves.