flexicom 18hx boiler

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in a normal house with normal water and under normal usage conditions how long would you expect a glow worm flexicom 18hx to last? mine is under 3 years old and has just broken down,the engineer from edf told me not to expect it to last 5years,is this true?
 
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the man is an idiot. It will last 10-20yrs depending on various factors. but 10yrs minimum. I give a 5yr warranty on flexicoms, so by his estimations they will need replacing as soon as the warranty runs out !
If you have a service contract however, the boiler will probably never be properly serviced. Just a poke with an FGA i expect ! So maybe less? I would be distraught if one of my installed heat only boilers only lasted 5 yrs
 
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