Garage door switch no longer working

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30 Mar 2021
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Old switch (inside house) for garage door got knocked by a clumsy teenager and wiring perished. I have tried to fit a wireless switch (didn't work) and now the switch inside garage also doesn't work. Wires at top of image lead to the switch. Any ideas what is wrong? The garage door does still work. It closes using the buttons on the circuit board and also if you turn the power off and back on at the fuse box.
Thanks in advance
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I think some pictures of the switches and a better photo of the wires at the top would help.
 
I've had garage doors.

They had locks, and handles, and hinges. Some of the really advanced ones had springs and weights.

None of them had anything like what the OP shows, and none of them ever stopped working.
 
See if you can instalation instructions or a circuit diagram for your controller here

 
More info needed but if the above circuit is the correct one it looks le you would need a retract switch like this, or similar operation,
connected across pins 4.5 and 6. As per the diagram. If you have 2 switches then you need to connect them in parallel. To be honest though I don't think having one inside the house if you cannot see the door operate is a very safe idea.
 
I haven't worked on many powered doors but IIRC each of them required only a simple operation of the 'START' to open or close the door, in fact at least 2 of them were ordinary door bell pushes. The STOP is additional, akin to an emergency stop for a fan, winch, lathe etc. and PHOT is the safety circuit, such as photocell. Both of those require a normally closed contact (as shown on schematic)

I'd check terminals 5 and 6 are both tied to 3 by their wiring and devices - simplest way is to measure voltage 3 to 5 and 3 to 6, it should be zero.

THIS IS ASSUMING THE ABOVE SCHEMATIC IS CORRECT FOR YOUR DEVICE
although the info I've given has been basically correct for each system I've worked on
 

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