can anyone answer this please,
I own a launderette, My gas supplier has changed my Actaris MDA25 u25 Gas Meter for a Elster BK-G16M Gas Meter so that the supplier could fix a read communicator to it. Ever since the meter was installed I have had dozens of problems with my gas appliances not lighting sometimes and coming up with a no flame fault code. Before the meter change I had no flame faults at all. I have not added or taken away any gas appliances since this meter change in 2014 , and the last time any gas appliances were changed was 2006. All gas appliances are serviced by a Gas Safe Engineer once every year, the last time 6 months ago, every time we have a gas fault , the Gas safe engineer attends and resets the faults or changes parts like flame probes and ignition boxes and ignition spark probes, he agrees with me that these faults occurring after the meter change could be significant , he calculates we are near the maximum that our meter can supply, but he is not that sure if the two meters are the same size or not, I had a photo of the old meter, the new meter that was fitted is much smaller in size and the fitter had to put a breeze block under it to make it fit and there is a lot more space behind it than the old one, I asked the fitter at the time of the meter change about the size difference and he told me it should be ok, the latest gas fault code was yesterday. And it is usually mornings on a cold day I have complained to my supplier who says my meter according to his records was changed like for like, although I notice V = 6dm3 on my new meter and V= 10dm3 on my old meter, and Qmin = 0.16m3/h on my new meter and Qmin =0.5m3/h on my old meter. They say I will have to pay for an up grade if I want a bigger meter or pay £200 if I want the meter tested. When I told them the previous meter was ok , they weren't interested.
My maximum Kw usage if all appliances are on is 284Kwh, do you think a BK-G16M meter is a correct replacement for my old MDA 25 u25 please.
I own a launderette, My gas supplier has changed my Actaris MDA25 u25 Gas Meter for a Elster BK-G16M Gas Meter so that the supplier could fix a read communicator to it. Ever since the meter was installed I have had dozens of problems with my gas appliances not lighting sometimes and coming up with a no flame fault code. Before the meter change I had no flame faults at all. I have not added or taken away any gas appliances since this meter change in 2014 , and the last time any gas appliances were changed was 2006. All gas appliances are serviced by a Gas Safe Engineer once every year, the last time 6 months ago, every time we have a gas fault , the Gas safe engineer attends and resets the faults or changes parts like flame probes and ignition boxes and ignition spark probes, he agrees with me that these faults occurring after the meter change could be significant , he calculates we are near the maximum that our meter can supply, but he is not that sure if the two meters are the same size or not, I had a photo of the old meter, the new meter that was fitted is much smaller in size and the fitter had to put a breeze block under it to make it fit and there is a lot more space behind it than the old one, I asked the fitter at the time of the meter change about the size difference and he told me it should be ok, the latest gas fault code was yesterday. And it is usually mornings on a cold day I have complained to my supplier who says my meter according to his records was changed like for like, although I notice V = 6dm3 on my new meter and V= 10dm3 on my old meter, and Qmin = 0.16m3/h on my new meter and Qmin =0.5m3/h on my old meter. They say I will have to pay for an up grade if I want a bigger meter or pay £200 if I want the meter tested. When I told them the previous meter was ok , they weren't interested.
My maximum Kw usage if all appliances are on is 284Kwh, do you think a BK-G16M meter is a correct replacement for my old MDA 25 u25 please.