Giving plumbers a bad name and scarry stuff!!!!!!!

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Did anyone see the rogue trader program last night?
Its got to be said the plumbers on there were the ones who give you lot a bad reputation and makes us customers annoyed at what they get away with.
It was classic, they set a tap up with a damaged washer and called the plumber. It should have been a simple change the washer job and just cost the call out fee ~£45.
One turned up fixed it in 6minutes, then undid his fix and said he would need to get some parts. 45 minutes later he come back and drags it out for to a total of 1h and 6 min and then charges £130 to change a washer in a tap!!!!!!!! That was a nice one more to come.
Another plumber changed the tap rather than the washer and charged £200 odd!

The one that shocked me and scarred me was they setup a boiler with a bent flexible hose and all it needed was the bend to be straightened.
They called a plumber (CORGI reg) and two people turned up one of which was from Australia and proceeded to poke around inside the boiler with as the program plumber said "no idea what they are doing". After 45 minutes and a few phone calls to his boss they worked out it was the hose causing the problem. Then he rang his boss and could hear him say he could stretch it out to 2 hours. Then he came back in and told his mate to take his time for 15-20min.
So they were there just over an hour and said they used some parts (complete crap they used no parts) which they were charging £35 for and the total bill would be £320. I just sat there stunned at how they managed to come up with such a silly price for using no parts and working for just over an hour!!!!!
Just to top it all off the show plumber told the old woman to ask for the CORGI number and card. The Australian bloke then pointed at a number on a sheet of paper. The woman asked for the card but he said they dont carry these! But wait, this is the climax, the woman then asked his name and he told her a name which was not his and spelt it to her. He had given the name of his boss who is CORGI reg but he then went out side rang his boss and then realised he had spelt the surname wrong so then had to go back in and tell the woman he spelt his(supposedly) name wrong, that was a classic moment. What was worrying to see was that a CORGI reg person was agreeing for his name to be used falsely to do work.
 
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It was the usual tacky stuff.

Rogue Traders is a cheap program to make. A couple of cheap presenters, an expert you've never heard of, and a call to the Trading Standards Dept sets up a 30 min slot.

For the whole country they managed to find three dodgy companies, so as usual 25 out of the 30 mins was fluff.

Net result of this is the gullible and impressionable public think that every other gas company is out to defraud them.

They sghould ask for their licence fee back, the main people being conned are the licence payers.
 
Its just interesting to see that even largish companies in the yellow pages rip you off not just the bodgit man.
On the bright side it makes the dodgy ones think twice about stretching jobs out and lying about what they do.
As you say there is a small number but realistically unless you know the person or they have been recommended you seem to find the job and bill being stretched.
 
Programmes like this aren't expected to make any difference. They feed off viewers' need for revenge against the rip-off culture and poor standards. It doesn't matter who is the tradesman or what he's doing.
 
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why don't they make one called "plumbers from heaven"

cos it won't make good telly that's why

plus they only call the dodgy firms in the first place :eek:
 
Because, sadly, there's more satisfaction in seeing a bad workman humiliated than in seeing a good workman praised.

Says a lot about our society, I suppose.
 
Find me a profession where it doesn't happen. Dentists make small holes which will be big holes next visit, Lawyers charge an hour for a 5 minute phone call, private doctors make you go for two different tests separately where they could have done them together, or one is superfluous.

It's just that with the trades Rogue Traders looks at, it doesn't take much knowledge or effort to see what's going on.
Yawn.
 
Let's add estate agents and IFAs to that list. We had an IFA visit us to "look over" our financial affairs and he tried to sell us 8 different policies (= 8 commissions) where one would have done the job. We asked him to leave.
 
Part of the problem is that program uses actors who act friendly but dumb and as if the cost was not relevent!

Unscrupulous employees quickly latch on to the apparent situation and milk it in a way that any normal householder would never accept. Who would pay more than £35 to change a tap washer for example?

We normally do boiler repairs at a fixed fee so the time taken does not come into the equation. Since we are quick thats usually beneficiat to us but equally protects the customer.

Tony
 
kevplumb said:
why don't they make one called "plumbers from heaven"

.....................

Cos I'm too busy to mess around being on telly. More useful would be rogue customers.

(Why do we keep getting these pointless posts EVERY time those two donks air one of their cheap to make progs?)
 

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