Hi, I am looking after someones house. Their boiler system is a glow worm ultracom 24cxi. The cold and hot water pipes in the house are frozen as is the loo! They did set the thermostat to keep the place at 10degrees but something has gone wrong. The boiler is still on and the pressure reading is ok.
I am afraid of a thaw (chance would be,,) causing a flood in the house due to a burst etc. Equally I am afraid of destroying the boiler.
Can I turn the mains water off without it affecting the boiler? I think the central heating is on a closed system is it not?
Chances are the mains are already frozen anyway (outside stopcock) and effectively turned off???
Any help appreciated as the installer is uncontactable.
I am afraid of a thaw (chance would be,,) causing a flood in the house due to a burst etc. Equally I am afraid of destroying the boiler.
Can I turn the mains water off without it affecting the boiler? I think the central heating is on a closed system is it not?
Chances are the mains are already frozen anyway (outside stopcock) and effectively turned off???
Any help appreciated as the installer is uncontactable.