Hope someone can give me some input on this please, as I'm at my wits end!
We have a Glowworm Compact 80p Combiboiler, its about 10 years old, however most of the parts have been replaced over the years, "courtesy" of numerous British Gas callouts.
We had to call out BG again last Monday to look at a niggling intermittant fault - our hot water supply was intermittant and the boiler was making clicking noises as if the pilot light was trying to fire up. From previous breakdowns, we were pretty sure this was the Circuit Board which needed replacing (again).
Last Monday, he replaced a sensor and was going to come back the next day to replace the circuit board. that evening the boiler kept tripping out/locking out whenever it reached a certain temperature and we had to wait until the whole thing cooled down before resetting it.
He came back the following day, replaced the circuit board, insisting that would solve the locking out problem and left without waiting to check if it stayed on. Ten minutes later, it locked out again!
This went on all week, repeat visit each day, until Friday, when another engineer turned up and replaced the sensors. All appeared to be well........
I got home from work that night and the flat was quite chilly - however the heating was on, not locking out. Bizarrely however, the engineer had turned our room Thermostat up to 30C! Thinking he must have just forgot to turn it down again, I put it back to the usual temp of 21C.
Saturday morning, the boiler locked out again. This time however, it appeared to be random. Sometimes 5 minutes, sometimes 3 hours and we don't have to wait until it cools down to reset it.
Not sure if the room thermostat thing is just a coincidence or if that is somehow connected to the fault of the boiler? Surely if the 'stat was working, the boiler would have been working full pelt to try to reach that temperature yet it wasn't - when I turned the thermostat temperature down it clicked at around 16C, not exactly warm!
Engineer is coming back again sometime today, this time I think to change the gas valve.
Any thoughts on what the problem might actually be? To stress, we had no problems with neither the room thermostat nor locking out before the engineer call out. The clicking noise has also stopped since the circuit board was changed.
So I have a strong suspicion that the issue of the boiler locking out is down to an error(s) on their part.
We have a Glowworm Compact 80p Combiboiler, its about 10 years old, however most of the parts have been replaced over the years, "courtesy" of numerous British Gas callouts.
We had to call out BG again last Monday to look at a niggling intermittant fault - our hot water supply was intermittant and the boiler was making clicking noises as if the pilot light was trying to fire up. From previous breakdowns, we were pretty sure this was the Circuit Board which needed replacing (again).
Last Monday, he replaced a sensor and was going to come back the next day to replace the circuit board. that evening the boiler kept tripping out/locking out whenever it reached a certain temperature and we had to wait until the whole thing cooled down before resetting it.
He came back the following day, replaced the circuit board, insisting that would solve the locking out problem and left without waiting to check if it stayed on. Ten minutes later, it locked out again!
This went on all week, repeat visit each day, until Friday, when another engineer turned up and replaced the sensors. All appeared to be well........
I got home from work that night and the flat was quite chilly - however the heating was on, not locking out. Bizarrely however, the engineer had turned our room Thermostat up to 30C! Thinking he must have just forgot to turn it down again, I put it back to the usual temp of 21C.
Saturday morning, the boiler locked out again. This time however, it appeared to be random. Sometimes 5 minutes, sometimes 3 hours and we don't have to wait until it cools down to reset it.
Not sure if the room thermostat thing is just a coincidence or if that is somehow connected to the fault of the boiler? Surely if the 'stat was working, the boiler would have been working full pelt to try to reach that temperature yet it wasn't - when I turned the thermostat temperature down it clicked at around 16C, not exactly warm!
Engineer is coming back again sometime today, this time I think to change the gas valve.
Any thoughts on what the problem might actually be? To stress, we had no problems with neither the room thermostat nor locking out before the engineer call out. The clicking noise has also stopped since the circuit board was changed.
So I have a strong suspicion that the issue of the boiler locking out is down to an error(s) on their part.