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Hardwood decking damaged, what to do?

Discussion in 'In the Garden' started by Arwyn82, 22 Jul 2018.

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  1. Arwyn82

    Arwyn82

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    FD152B45-6984-4E7F-9A20-542CF6475A7D.jpeg I had around 16m2 of balau hardwood decking delivered Friday from woodandbeyond. Lovely stuff but I’ve noticed that some ends are all splintered where it’s been cut to length. Also around 4 lengths are badly twisted and bowed and so unusable.

    I contacted them to advise and sent pictures. They’ve offered compensation amounting to 1m2 back which works out around £40.

    I’ll have to cut the splintered ends off the pieces that are affected (around 70% of the boards) and hope that there’s now enough to finish the job.

    But what would you accept as compensation, £40 seams a bit low to me considering the extra work I now have to do and the risk I may not have enough and have to order more as a result? I paid £670 £50 of which was delivery
     

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  2. JohnD

    JohnD

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    in your pic, the splintering appears to be on the underside of the boards, which doesn't show. You could smooth them off with a surform.

    depending on the built dimensions of your deck, and the uncut length of the boards, you may have to cut or trim quite a few of them, and can cut off damaged ends at that point.
     
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  4. Arwyn82

    Arwyn82

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    The smooth side is the side I’ll be using face up so would be on show, couldn’t really sand the edges down. Would have to be cut properly to give a clean edge.
     
  5. freddiemercurystwin

    freddiemercurystwin

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    It's a risk you take ordering rather than picking up.
     
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