Help!! No Heating for Xmas - Potterton FSB HE

[dex13]

Hey Guys, if anyone has any advice that would be great.

Came home last night to no heating and no hot water. THe 3 lights on the front panel (Power symbol, flame and flame with a line through it) are as follows.

Power - flashing green, flame - flashing green, flame with line through it - solid red.

There is water in the system and we have just bled all the radiators.

Any ideas? Manual seems to say this is a dry fire issue? New pump or condensate pump required? Anyway to check this?

Thanks

 

[Agile]

What happens when you try to reset it?

Have you allowed the system pressure to fall below 1.0 Bar?

Normally the solution would be to call a boiler engineer!

Tony

 

[dex13]

Thanks for your reply Tony.

Nothing happens when the rest button is pushed, havent checked the pressure yet as i only just discovered where the pressure gauge is today so will check when i get home.

Is it a problem if the pressure has dropped below 1 bar? If i take the cover off should i be able to hear the pump working?

I have a heating engineer coming tonight but i just wanted to make sure i knew a bit more before he arrived.

Thanks again