Help with hive

[bennettp23]

Hi,

not sure if this is the best forum or gas.

had an electrician in to rewire a kitchen. He removed a lot of ‘old’ wiring including that of the old thermostat as we have hive. However , now the pump does not come on for the CH but does for the hot water.

anyone any idea of what might of happened please?

I’m sure he will come back but he’s on holiday so wondering if I can check something.

Thanks,

Paul.

 

[EFLImpudence]

Does the boiler fire (and then go off) when you call for CH?

 

[bennettp23]

Yes. No flow.

 

[EFLImpudence]

Right. I didn't expect that answer.

Normally the pump is connected to the same wires as the boiler or wired from the boiler, so I am at a loss.

Someone else may know.


Assuming you have a three-port valve, then this is the wiring - with the proviso that the pump wires might come from the boiler.

 

[bennettp23]

I have two valves. I can here the valve changing when it calls for CH but no pump power. Very strange.

 

[EFLImpudence]

Oh typical. Same difference though - without the Hive HW Off.

 

[bennettp23]

Room stat is wireless give though. I can’t work it out why it wouldn’t work after removing cables.

 

[EFLImpudence]

Yes I removed the thermostat on the first (wrong) diagram - just do the same.

The problem is, if the valve works and switches on the boiler it should also switch on the pump.

If there are separate wires from the valve to pump, presumably the CH one is the fault, BUT

if the pump is wired from the boiler, then it could be a boiler fault - coincidences do happen.



I will get you moved to Plumbing.

 

[bennettp23]

Just tried it again and boiler doesn’t fire for ch

 

[bennettp23]

I also think I can only hear the hw valve when that goes on and not the CH valve. It does nothing.

 

[EFLImpudence]

Ah, in that case it could be a simple wiring problem.

Check the Hive 4 goes to CH valve.

 

[EFLImpudence]

I suspect that the 'electrician' has removed the thermostat cable and not changed the wiring to connect the CH on (Hive 4) to the valve.

Do you have a wiring centre somewhere?
If so, post a picture of the connections. It might be possible to tell.

Switch off the power before removing the lid. Just copy and paste pictures.

 

[bennettp23]

I have two boxes. One next to the pump and one now behind the plastered ceiling…

I can see where this is going.

 

[bennettp23]

Or do you mean the wiring behind the hive controller? The one with the buttons on?

 

[EFLImpudence]

It depends where the wiring is.

If you have a wiring centre where all the wiring from the various parts come together for connection, it will likely be there.

Like the row of connectors in the diagrams.
Of course the numbers might not be the same in yours.

Of course, that might not be the problem.