F
fremsley
Hi,
I hope I've put this in the right place....
I've had some problems with my plumber and I just need some help figuring out where I stand from other professionals. The situation is a bit more complicated than I've laid it out, but these are the basic facts of the situation:
Our plumber was hired to do a lot of work in our house, basically all the plumbing, installation and central heating. It is almost finished - there there are a few small bits left. He got really angry/put out over a simple misunderstanding, which I thought that we had sorted in a friendly and fair way last time we spoke, and vanished for a while - didn't turn up when he said he would and didn't answer his phone or return calls. He has now returned saying that he wants to get someone else in to finish the job.
He has also added extra money onto the outstanding sum of his original quote - recharging for work we'd already paid him for, that we were able to get reimbursed on our insurance.
As a side note, I'm fairly sure some of his outstanding work has already been paid for in the last invoice, since the remaining part of his invoice probably wouldn't cover it.
How I see it we have 3 options:
- Sack him and walk away, find another plumber to finish up
- Try to renegotiate the costs - risking him walking away as a result anyway
- Just give him what he wants and get it done
There are two issues that are making me feel hemmed in:
1. He would have certified his work, and I don't know if a different plumber would be willing to come in and do that for work started by someone else? It has to be certified.
2. Though I've been assured the people he wants to get in are good, I feel weird about him arranging someone else to come in and finish up, especially given that he doesn't seem to want to resolve the problem. There's only a maximum of 2 days work left.
Like anyone I don't enjoy feeling like I'm being bullied, and won't stand for it. But ultimately if we can't get the work certified any other way, then common sense says we'll have to let him pull the strings.
Can anyone help me figure this out please?
Thanks!
I hope I've put this in the right place....
I've had some problems with my plumber and I just need some help figuring out where I stand from other professionals. The situation is a bit more complicated than I've laid it out, but these are the basic facts of the situation:
Our plumber was hired to do a lot of work in our house, basically all the plumbing, installation and central heating. It is almost finished - there there are a few small bits left. He got really angry/put out over a simple misunderstanding, which I thought that we had sorted in a friendly and fair way last time we spoke, and vanished for a while - didn't turn up when he said he would and didn't answer his phone or return calls. He has now returned saying that he wants to get someone else in to finish the job.
He has also added extra money onto the outstanding sum of his original quote - recharging for work we'd already paid him for, that we were able to get reimbursed on our insurance.
As a side note, I'm fairly sure some of his outstanding work has already been paid for in the last invoice, since the remaining part of his invoice probably wouldn't cover it.
How I see it we have 3 options:
- Sack him and walk away, find another plumber to finish up
- Try to renegotiate the costs - risking him walking away as a result anyway
- Just give him what he wants and get it done
There are two issues that are making me feel hemmed in:
1. He would have certified his work, and I don't know if a different plumber would be willing to come in and do that for work started by someone else? It has to be certified.
2. Though I've been assured the people he wants to get in are good, I feel weird about him arranging someone else to come in and finish up, especially given that he doesn't seem to want to resolve the problem. There's only a maximum of 2 days work left.
Like anyone I don't enjoy feeling like I'm being bullied, and won't stand for it. But ultimately if we can't get the work certified any other way, then common sense says we'll have to let him pull the strings.
Can anyone help me figure this out please?
Thanks!