Hive problem

Joined
18 Dec 2023
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United Kingdom
Hi there, I’ve had Hive installed for a number of years and it’s all worked brilliantly. Last week I had someone in to tile my utility room and they disconnected the hive receiver to tile round it and then they put it back on. Now when I need heating, it will only go on when the water is on. I’m not sure if this is coincidence or if it’s been wired incorrectly. They said they put it back exactly how it was but it all just seems a little strange. My boiler is Greenstar 15Ri and I have the water tank and set up in the pictures.

I just want to know if it has been wired correctly. I’m happy to call someone out if there’s another issue and this is all a coincidence because I do have home emergency insurance but there will be a charge for me if they know the wiring has been tampered with. Any help you can give me would be much appreciated as I'm not very DIY savvy.

Receiver 1.jpg
Receiver 2.jpg
Tank 1.jpg
Tank 2.jpg
 
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Any chance of some better photos? Looks wired ok, but there’s some additional wires I can see
 

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