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Honeywell galaxy flex

Discussion in 'Alarms, CCTV & Telephones' started by Southparkfan, 30 Jun 2020.

  1. Southparkfan

    Southparkfan

    Joined:
    3 Jun 2018
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    Country:
    United Kingdom
    Hi. Look for some advice been doing some work around the house and it maybe un related. Have had this notification off my alarm on SelfMon could anyone point me in the direction of what the issue maybe. “Evnt= Burglary trouble. Burglary activated during testing. With additional zone code 1001
    Xtra= +RF SUPER FRONT DOOR.”
    The alarm was not armed at the time of the issue. Any advice would be appreciated. Many thanks
     
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  3. secureiam

    secureiam

    Joined:
    20 Jun 2014
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    Location:
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    Not familar with the panel but looks like it might be supervision fault in the front door sensor, when was the battery last changed?
     
  4. GalaxyGuy

    GalaxyGuy

    Joined:
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    Location:
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    Yes, a supervision fail. The panel has lost contact with the door sensor. The panel should report low battery from the sensor prior to this if it was the battery. Any work taking place around the sensor ?
     
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