Hot Water Cylinder on Economy 7 coming on during peak hours

[ads1980]

sorry but you would be as well asking the neighbours dog as asking Bulb, you need to call Northern Electric

I’m not sure I understand this? Bulb own the meter. Northern Electric don’t exist anymore.
So the first point of call has to be with the meter surely which belongs to my energy supplier.

 

[ianmcd]

Bulb dont own anything, they are simply an energy seller, same as Tesco, M&S and many others would you go into Tesco and ask about how your meter works? I think Northern Powergrid took over Northern Electric

 

[ads1980]

Bulb dont own anything, they are simply an energy seller, same as Tesco, M&S and many others would you go into Tesco and ask about how your meter works? I think Northern Powergrid took over Northern Electric

Thanks but Northern Powergrid advise the following on who owns what when looking to move a meter (which I’m not but this still explains who is responsible for what).

1. Northern Powergrid - we are responsible for moving the service cable and fuse that is connected to your meter.
2. Your Electricity Supplier - who own the meter and are responsible for moving your meter on the day of relocation.
3. Your own Electrician - who will be needed to make any necessary changes to the wiring inside your property connecting the meter to your consumer unit.

 

[ianmcd]

well when you switched to bulb, you gave them a meter reading, did they come and put their meter in ?

 

[ads1980]

well when you switched to bulb, you gave them a meter reading, did they come and put their meter in ?

You’re correct, they didn’t. But they have now just come back to me to ask if they can install 1 5 terminal 2-rate meter to rectify the issue.

 

[Alec_t]

But they have now just come back to me to ask if they can install 1 5 terminal 2-rate meter to rectify the issue.

At their expense?

 

[ads1980]

At their expense?

Yes. They’ve said they will need an electricians report first so have asked if I can get an electrician to confirm the meter set up and if I do that, they’ll cover the rest.

 

[Alec_t]

That's good.

 

[ianmcd]

You’re correct, they didn’t. But they have now just come back to me to ask if they can install 1 5 terminal 2-rate meter to rectify the issue.

You are getting a smart meter, all suppliers have a quota for installing smart meters, Bulb wont own the meter, do you think in 6 months if you switch suppliers they will come and take their meter away ?

 

[ads1980]

You are getting a smart meter, all suppliers have a quota for installing smart meters, Bulb wont own the meter, do you think in 6 months if you switch suppliers they will come and take their meter away ?

Of course not. But they are responsible for my meter, not Northern Powergrid. So I’ve reported it in the correct way and it is being dealt with.