We have a Texecom Premier Elite 64-W and a SmartCom CEL-0001. After receiving some help from the kind folk here, everything has been working well for the past year or two, including using Texecom connect phone app. I've always connected to Wintex via USB to my PC, but in a moment of inspiration today, I searched and discovered that I should be able to connect to Wintex remotely via the SmartCom. What I have not been able to find is how on earth I do this. Do I need to connect to the panel via USB and change something in Wintex first, or is their a way to connect directly to Wintex remotely. If the latter, I have not been able to find how to do this. Assistance would be most welcome. Thanks!
How do I connect remotely to Wintex via SmartCom?
- Thread starter Beverly27
- Start date
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Enter a profile in latest version of wintex.
udl passcode required.
then you need to generate an app code for the first time.
udl passcode required.
then you need to generate an app code for the first time.
Thanks secureiam. Do I need to be connected to the panel via the usb cable to set this up please ? I'm using version 8.2 of Wintex, which I believe is the latest. When I enter the Wintex username and password I use when my PC is connected to the panel via the USB, they are not recognised, if I'm just connected to the internet. I have the Texecom phone app, but I haven't been able to discover how to generate the code and I don't see it as an option.
No if the smart com is setup there is no need for usb com cable.
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Not sure I follow you.
If the smart com is working then all you need for wintex is the app code less than 60 minutes old and the udl pass code.
So do you engineers code?
Is the smart. On set up and working for Texecom Connect app?
If the smart com is working then all you need for wintex is the app code less than 60 minutes old and the udl pass code.
So do you engineers code?
Is the smart. On set up and working for Texecom Connect app?
SmartCom is setup and working, secureiam, but I don't know how to obtain an app code from the iOS Texecom Connect app, I can't see an option that would allow this. I do have a UDL passcode and an engineer's code. The PC is connected to the same internet network that the SmartCom connects to via the router.
from panel enter engineers code 7 udl did options yes 4 yes.
Then write number Dione
Menu menu 0 yes
From the app menu, manage users. Add device.
Then write number Dione
Menu menu 0 yes
From the app menu, manage users. Add device.
That's wonderful, I'll give it a try tomorrow. Thank you.
By following your instructions here secureiam, I've managed to obtain an app code, so thank you again for that. However, when I go into the Manage Users menu on the app, I can't find an option to Add Device, I've attached a screenshot. There is an option to Add Mobile Device (Create App Code for this User), if I click into the Additional User menu. Any idea what I'm missing here please?
add mobile device is fine and that generates the app code, just I havent been specific enough.
Thank you! I've now noticed that the power Power On led on the Texecom Connect SmartCom Connect isn't lit, but the Cloud Server Connected and LAN Connected LED's are (the SmartCom Connect is connected to the router via ethernet cable). The odd thing about the Power On led light not being lit, is that the phone app is connecting and I am able to activate/deactivate the alarm using it, as I have just checked this now. I'm now also using a different router, which may have allocated a different ISP to the texe_hub, than that which it was allocated previously, but what I don't know is whether the panel will update this automatically or not. Either way, when I try to log into Wintex on my PC, I can't see the option to connect via SmartCom. Another weekend challenge it seems!
Power cycle smart com
Thanks once again secureiam. What's the easiest way of doing this please? I don't want to have to disconnect the battery in the panel if I don't have to!
as an engineer I can think of several ways to do this as for easiest that depends on you all would take the same amount of effort.
You set this up?
So if you removed the smart com how would you remove it.
If you then reconnected it how would you do it?
You set this up?
So if you removed the smart com how would you remove it.
If you then reconnected it how would you do it?
Good question secureiam! It was a few years ago now that I first set everything up.
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