We all have problems with our heating or plumbing from time to time and sometimes it can be costly to fix. While I agree these free forums are great you are not guaranteed the response you want in the time you need it. If someone could hold your hand (so to speak) through the repair process how much would you pay? Bearing in mind that the information may help you repair the problem yourself saving on premium phone calls or paying for a trades person. - Go-Repairs