Identifying alarm manufacturer

[Just_back_from_the_pub]

Would anybody be able to identify the manufacturer of this alarm system from the pics, please? The company details stamped on the front are the (defunct) servicing agent.

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• Just_back_from_the_pub
• 10 Apr 2013
• 1

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• Just_back_from_the_pub
• 10 Apr 2013
• 1

Thanks for any help.

 

[scott1980]

It's a Gardtec panel. The specific model could be one of a few, it's not possible to tell just from the keypad, although the programming is broadly similar. I'd hazard a guess it's one of the smaller 300 series (possibly a 370) Can you post a picture of the main control panel? It'll be a blank plastic or metal box probably under the stairs, in a built in cupboard, in the airing cupboard, loft or garage.

 

[Just_back_from_the_pub]

Thanks very much indeed, Scott. Here are a few more piccys that might help.

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• Just_back_from_the_pub
• 10 Apr 2013
• 1

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• Just_back_from_the_pub
• 10 Apr 2013
• 1

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• Just_back_from_the_pub
• 10 Apr 2013
• 1

 

[scott1980]

No problem! Yep, that looks like a Gardtec 370 panel. The PIR and the bell box are also from the same company. Generally quite good and reliable kit if installed and serviced correctly.

Is there anything in particular you'd like to know about it?

 

[Just_back_from_the_pub]

Thanks, again, Scott, very useful info.

The system is in a property owned by an elderly couple and had been installed prior to their property purchase – I guess it is about 10 years old. It has worked well up until recently when a late-night powercut caused the alarm to go off and was not stopped until it could be switched off at the panel. We expect that this is a result of the system battery requiring replacement. Therefore we wish to establish the system manufacturer/model in order that we can download some instructions (which were never provided) and obtain a new battery.

The details that you can see on the bell-box refer to a company that seems to have disappeared off the map fairly recently The couple had a service engineer attend a couple of years ago and he actually did replace the battery but my friend seems to reckon that the battery looked like a ‘used’ item so would sooner carry out this task himself, if possible.

Cheers, Scott.

 

[Onecarefas]

Batteries should be replaced every 4 years or when they fail a load test.