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When my washing machine stopped working properly I looked online for a solution. As I could not find one I thought it might be helpful if I posted this for those whose machine stops at the beginning of a wash cycle and won't drain or spin.
The washing machine is an Ariston Margherita 2000. Over about a week it started working less and less efficiently. I was finding that at the end of a wash, the clothing at the bottom of the machine was dripping wet and the stuff on top seemed to have hardly washed at all. Eventually the machine just filled with water and stopped. I checked that everything was connected and had a look at the drain pump, which was okay.
I called a technician today. It turned out the problem was the belt: it had a crack in it. He said that the last time they had a look at it, they refitted the belt because it was loose. They wouldn't have noticed the crack. He replaced it and it works fine now.
The washing machine is an Ariston Margherita 2000. Over about a week it started working less and less efficiently. I was finding that at the end of a wash, the clothing at the bottom of the machine was dripping wet and the stuff on top seemed to have hardly washed at all. Eventually the machine just filled with water and stopped. I checked that everything was connected and had a look at the drain pump, which was okay.
I called a technician today. It turned out the problem was the belt: it had a crack in it. He said that the last time they had a look at it, they refitted the belt because it was loose. They wouldn't have noticed the crack. He replaced it and it works fine now.