Immersion Heater - Econ 7 - Swapped... only boost working.

[fuzed]

Hi guys,

I've had new immersion heaters fitted as the old ones started to leak, the top and bottom ones, the top one leaked and shorted out the bottom one.

So had the insurance out to get them replaced which they did, top immersion works (boost) but the bottom one doesn't as its econ 7.

insurance company are being awkward saying that if you've got hot water its not our problem, had the energy company out an he had a look at the mains box an he said its the box that automatically switches to econ 7 at night.

I have no idea what to do now!!! need to get this sorted, obviously can't get someone out after midnight to check it - so no idea if I have econ 7 coming in, or the circuits fried etc.

I can get pics etc later on if they are of any use? I'm based in bedfordshire.

thanks for any help.

 

[EFLImpudence]

Who do you mean by 'the energy company'?

 

[fuzed]

I was advised by the insurance company to get EDF energy out to check the electric meter as that might be faulty and not switching to econ 7 at night or something.

He advised me it was all electronic (property is 6/7 years old), and that the problem would be indoors somewhere!!!

 

[ban-all-sheds]

the bottom one doesn't as its econ 7.

That's a non sequitur.

obviously can't get someone out after midnight to check it

You don't need to - any competent electrician can check that there's continuity on the circuit.

so no idea if I have econ 7 coming in

You must have, if it worked properly before.


It sounds as though you have a dual rate meter, not two of them with separate off-peak circuits, in which case there will be a timer on the IH circuit which makes the main element only come on during off-peak.

My money is on that being shagged if you had a fault downstream of it.

 

[fuzed]

thanks

I'll have a look into getting an electrician in to check, had British Gas in an they changed a few bits, but said can't check anything etc. because there was no feed until off peak times!!!

he didn't do much in way of checking, just used his multi meter on the points coming in an got no feed at all!!!

any recommendations on a local electrician in or around bedford?