We have just moved into a rented property and 'inherited' this dishwasher. The door is so stiff and heavy to open and close that I have put my back out a couple of times. An internet search suggested that perhaps a faulty door spring was to blame, but my usually very handy hubby chickened out of having a look at this so today we have had the Indesit man round. He could not have been less interested, just told me that there was nothing wrong with it and there was nothing he could do about it. According to him, "all integrated dishwashers have heavy doors". This is my third integrated dishwasher and I have never come across this problem before. In fact, it has never occurred to me that there has been any difference in the handling of doors in freestanding and integrated appliances - I have had both over the years. My last one was an integrated Hotpoint and the door could be pushed down and lifted up again with one finger - no problem. Is this an Indesit issue? I would be very grateful for any insight and advice. Thank you!