iplayer on laptop won't play

Min

Joined
27 Oct 2003
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United Kingdom
Hi folks, wonder if you can help.

I'm using my laptop to access BBC iplayer but it won't play any programmes, the busy pink 'busy' circle keeps going round.

I can watch live, and I can listen to old radio programmes.

I did an internet speed test, and it was nearly 9Mbps download which is better than usual, so don't understand why I can't play any old programmes.

This has been going on for a few days. iplayer through my Freeview box is fine.

Any ideas?

Thanks

Mary
 
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Maybe their servers are down for this part of the service, or there's a glitch in their app, or theres something on your computer that is conflicting with the iPlayer in some way? Did you have the Win10 update late week. Has that broken something?

Have you searched the Web yourself for examples of people saying they're in the same boat?

Have you done virus and malware scan scans?
 
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Reactions: Min
Thanks Lucid.

I swapped browsers - it works fine in IE but not in Chrome.
 
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