Is it faulty

[crossleymarko]

 Hi all , it's been a while.

I have a Texecom GHA-0001 Micro Contact- that I am assuming is faulty.
I have tested this side by side with 2 other units. The 2 none faulty units flash pink when the battery is inserted. This one does not. I have used new batterys and used batterys from the none faulty units. I have removed from ricochet and re learned the 2 none faulty units without issue,
Can some one please confirm that this is actually faulty. Or am I missing something.

 

[secureiam]

Take battery out, press and release button 10 or so times put new battery in if it’s still misbehaving then get it swapped out under warranty

 

[crossleymarko]

Thanks

Securiam, yes done that it's something I always do with all devices, I find it clears residual power , certainly laptops , modems etc

 

[secureiam]

Exactly that, gets rid of residual not a lot else you can do, unless it was accidentally already learned on. Ricochet monitor as you manipulate the device and see if any device shows respond

 

[crossleymarko]

Just to let you know, new device delivered and faulty one picked up next day
Great service..
I'll not plug companies..

All working now. Commissioning as we speak

 

[secureiam]

Good, glad it’s sorted