leaking pan connector

[UnionJack]

hello,

I have just fitted a WC and it is leaking from the panconnector where it seals onto the pan. The pan connector is brand new.

The toilet is an off the shelf one from B and Q, I was wondering whether it could be the actual connector or the moulding of the pan that could be at fault?

Also if its not sealing is their anything i can do to correct it?

Thanks in advance for any help

 

[fitz1]

take it off, check and refit. still no joy. renew.

 

[tincup]

Hi

Plastic pan connector by any chance?
Travis Perkins rubber pan connector, harder to fit but always water tight.

Hope this helps