Hi, this isn't quite the normal 'wrongness' in this forum;-
I have a uPVC door with a lever pad handle on the outside
(so when you close it you need a key to re-enter).
The lock (and barrel) is fine. You can latch and lock the door from the inside and outside.
What I can't do is get in from the outside because the smaller latch (the non locking one) won't retract when I turn the key that last amount.
This happens with the door open or shut - so its not a hanging issue.
Any ideas?
I have a uPVC door with a lever pad handle on the outside
(so when you close it you need a key to re-enter).
The lock (and barrel) is fine. You can latch and lock the door from the inside and outside.
What I can't do is get in from the outside because the smaller latch (the non locking one) won't retract when I turn the key that last amount.
This happens with the door open or shut - so its not a hanging issue.
Any ideas?