Lost install disks

mix said:
If they 'didn't know', and that is also what I understood from OP, then it either did or did not come with XP installation CD, hence my thoughts about contacting manufacturer.
Er, which is why I wrote:

mix's point about the manufacturer is a good one
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NEC are packard bell and they use a hard drive recovery partition which if i remember rightly cannot be seen under windows or under windows install its hidden by dos commands try press F11 when u get the nec logo and see if it starts the system recovery if so u will know for next time if this laptop is older than 2004 ish it will use system recovery cds
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