Hi,
I have an Ideal Icos boiler around 3 years old and when it first fires up, whether it is from a cold start or just re-igniting after shutting down for an hour or so it makes a very loud vibrating noise. Sometimes it does it for a couple of seconds, sometimes it just keeps happening and the boiler doesn't light, and sometimes it doesn't happen at all.
We had the same problem soon after it was first installed and the installer said it was because the condenser trap was full, he emptied it and that fixed it. It has happened occasionally since but has been kept in check by empyting the condenser trap every service.
However, now it is happening all the time and I have had British Gas out a couple of times under homecare and they are saying that it is because there is sludge in the system which I don't believe (well I believe there is some sludge in the system but not that it is causing this). The system had sentinel x100 put in when the boiler was installed 3 years ago.
Anyway, I am thinking of getting Ideal to come and have a look (out of warranty). So my questions are, has anyone come across anything like this? Any ideas what it could be? ie could it be the sludge? and finally how much are Ideal likely to charge to come and take a look out of warranty?
Thanks very much, sorry for the long post.
I have an Ideal Icos boiler around 3 years old and when it first fires up, whether it is from a cold start or just re-igniting after shutting down for an hour or so it makes a very loud vibrating noise. Sometimes it does it for a couple of seconds, sometimes it just keeps happening and the boiler doesn't light, and sometimes it doesn't happen at all.
We had the same problem soon after it was first installed and the installer said it was because the condenser trap was full, he emptied it and that fixed it. It has happened occasionally since but has been kept in check by empyting the condenser trap every service.
However, now it is happening all the time and I have had British Gas out a couple of times under homecare and they are saying that it is because there is sludge in the system which I don't believe (well I believe there is some sludge in the system but not that it is causing this). The system had sentinel x100 put in when the boiler was installed 3 years ago.
Anyway, I am thinking of getting Ideal to come and have a look (out of warranty). So my questions are, has anyone come across anything like this? Any ideas what it could be? ie could it be the sludge? and finally how much are Ideal likely to charge to come and take a look out of warranty?
Thanks very much, sorry for the long post.