If the hexagonal nut adjacent to my water meter (under cover in pavement as seen in photo above ) is turned off, then this stops water to both properties.
I did not know that my water meter had a valve in the meter chamber so have never tried to turn it off to confirm.
So should my neighbour ask to have a water meter fitted to their branch of the water supply? Is that the best/easiest option? Would installing a water meter be free or would that incur a cost?
If I called my water supplier and asked them to send someone to come out and have a look in order to assess the situation, would the water supplier do this?
For clarity it is Thames Water.Nige F said:
Well if it is Southern Water then there is a £75 charge including initial assesment - there is a form on their website . Looks to me like the most straightforward option . and cheaper than litigation
southern water have made mistake their fore they have to correct
water meter should not have been fitted their for they owe the op money
giving independant supply could be a form of compensation.
adlplumbing & Agile, you are both clearly stating that the meter has been incorrectly fitted and that I have been incurring costs for both households.Agile said:
All you need to do is to tell the water co the meter has wrongly been fitted to supply both properties!
Ask for ( at least ) half all the metered charges to be returned to you!
Get them to get it corrected ASAP and that will then enable their property to be isolated on its own.
I am getting confused here which happens more often nowadays.Agile said:
The meter and its valve are an integral unit. IF the neighbour is turned off by your meter valve then her consumption MUST be going through her meter!
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